Who We Are

TreG Technologies is a technology and digital solutions company based in Arusha, Tanzania. We provide technology services to businesses, organizations, institutions and individuals.

Our services include website development, application development, digital marketing, search engine optimization, IT solutions, security solutions, business software and systems, tourism and property technology solutions, creative services, hosting and other technology-related services.

For the purposes of this Privacy Policy, "TreG Technologies", "TreG", "we", "us" and "our" refer to TreG Technologies.

Information We Collect

We may collect personal and business information that you voluntarily provide when interacting with TreG Technologies. The information we collect depends on how you interact with our website and services.

Information Submitted Through Forms

When you submit a contact or project form on our website, we may collect information such as your name, phone number, email address, company or business information, selected service and project details.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by the website infrastructure, hosting environment or technologies used to operate the site.

• IP address and general technical connection information.
• Browser type and device information.
• Operating system and basic technical characteristics.
• Pages visited and general website interaction information.
• Date, time and general access information.
• Information required to maintain website security, performance and reliability.

This information may be used for website administration, security, troubleshooting and performance monitoring.

How We Use Information

TreG Technologies uses information collected through the website and during service delivery for legitimate business and operational purposes.

• To respond to inquiries and service requests.
• To communicate with prospective and existing clients.
• To understand project requirements.
• To provide, configure and maintain requested services.
• To manage hosting, domains and technical services.
• To provide customer and technical support.
• To process payments and maintain appropriate business records.
• To improve our website, services and customer experience.
• To maintain website and system security.
• To comply with applicable legal and regulatory obligations.

Cookies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, improve the browsing experience and help us understand how the website is functioning.

Cookies are small data files stored on your device by a website. Some cookies may be necessary for the website to operate correctly, while others may support functionality, security or preferences.

Client & Project Information

When you engage TreG Technologies for technology services, you may provide information or materials required for us to perform the work.

Depending on the service, this may include business information, website content, documents, project files, system information, technical configurations, account information or access credentials.

We use such information primarily to provide the requested service and to support the relevant client relationship.

Hosting & Domain Services

When TreG Technologies provides web hosting, domain registration or related infrastructure services, we may process information required to create, administer, maintain and support those services.

This may include domain registration details, account information, technical configuration information and information necessary for hosting administration.

Some hosting and domain services rely on third-party infrastructure providers. Such providers may process information as necessary to operate the relevant infrastructure.

Payments

TreG Technologies may receive payments for services through available payment methods, including M-Pesa.

TreG Technologies does not currently operate an online payment gateway directly through the website.

Where payment services are provided by a third-party financial service provider, that provider may process transaction information according to its own privacy policy and applicable terms.

Email Communications

We may use your email address to respond to inquiries, communicate regarding services, provide service-related information, send requested updates and, where permitted, send relevant marketing communications.

You may request that TreG stop sending marketing communications at any time by contacting us or using an available unsubscribe option in the relevant communication.

Third-Party Services

TreG Technologies uses certain third-party technologies and service providers to operate our website, communicate with customers, provide services and maintain our technology environment.

Third-party providers may process information according to their own privacy policies and terms. We encourage users to review the privacy practices of third-party services they use.

Data Sharing

TreG Technologies does not sell or rent your personal information.

We may share information where reasonably necessary to provide requested services, operate our business, maintain our technology infrastructure, comply with legal obligations or protect our rights and systems.

For example, information may be accessible to service providers that support website hosting, infrastructure, communication, customer support, domain services or other business operations.

Data Retention

We retain personal and business information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and meeting legal or regulatory requirements.

The appropriate retention period depends on the nature of the information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize or otherwise securely dispose of it where appropriate.

Data Security

TreG Technologies takes reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.

Security measures may include access controls, secure authentication practices, technical monitoring, backups, system maintenance and other appropriate safeguards depending on the nature of the information and service.

International Visitors & Data Transfers

TreG Technologies is based in Tanzania, but our website and digital services may be accessed by individuals and organizations located in other countries.

Where third-party service providers or infrastructure used by TreG Technologies process information outside Tanzania, the information may be subject to the laws and privacy requirements applicable in those locations.

By using our website or services, international visitors acknowledge that information may be processed in Tanzania or other jurisdictions where our service providers operate, subject to applicable requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning the personal information we hold about you. These rights may include:

To exercise a privacy-related request, contact us using the details provided at the end of this policy. We may need to verify your identity before completing certain requests.

Marketing Preferences

TreG Technologies may occasionally communicate information about our services, technology solutions, offers or relevant business updates by email.

You can opt out of marketing emails at any time. Opting out of marketing communications does not prevent us from sending important service-related communications where necessary, such as information relating to an active project or account.

Children's Privacy

Our services and website are intended for businesses, organizations, professionals and general users. We do not knowingly design our services to collect personal information from children for targeted purposes.

If you believe a child has provided personal information to TreG Technologies without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

Third-Party Links

Our website may contain links to third-party websites, platforms or services. These websites operate independently from TreG Technologies and may have their own privacy policies, terms and data practices.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Policy Updates

TreG Technologies may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements or privacy practices.

When changes are made, the updated policy will be published on this page together with a revised effective date where appropriate.

We encourage visitors and clients to review this page periodically to remain informed about how information is handled.

Contact TreG Technologies

If you have questions about this Privacy Policy, want to make a privacy-related request, or would like clarification about how your information is handled, please contact us.